This book helps those responsible for improving office, service, and. Kaizen events, also known as kaizen blitzes, are shortduration events, usually in the form of a weeklong workshop, in which a facilitator guides a team in improving an area with a specific aim in mind. December 2014 kaizen facilitation minnesota office of continuous improvement 4 7 when is a kaizen event appropriate. A comprehensive guide to planning and holding a kaizen event. Through kaizen events, crossfunctional teams learn how to make improvements in a methodological way. A practical howto guide, this book takes readers through the ins and outs of planning and executing kaizen events in nonmanufacturing settings and conducting post event followup to sustain the changes made.
The kaizen event planner kaizen events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performancelevel results. The kaizen event planner is a practical, howto guide for planning and executing kaizen events in nonmanufacturing settings, and conducting post event followup to sustain the changes made. Kaizen events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performancelevel results. This is the first post in the 101 kaizen templates series. Checklist for planning an awesome kaizen event kainexus blog. There are many ways that a problem can be addressed through a kaizen event. Pdf the kaizen event planner download full pdf book. Finding time for kaizen events work overtime to recover lost production reroute production to other area perform the event over a weekend run the event early in a production period finish period production early and then run the event take advantage of a slow time outsource some production to buy time. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. How to plan and execute kaizen events in nonmanufacturing. Achieving rapid improvement in office, service, and. Geared to continuous improvement professionals and leaders. A kaizen event is a rapid, focused application of lean methods to reduce waste so as to improve cost, quality, delivery, speed, flexibility and responsiveness to internalexternal customer needs. Act as a kaizen event planner for any process and for any opportunity identified or problem encountered 3.
I considered planning out and structuring this series but for now well just go with the flow and pull. Achieving rapid improvement in office, service, and technical environments and kaizen event. Download for offline reading, highlight, bookmark or take notes while you read the kaizen event planner. Hamel is a lean six sigma implementation consultant, awardwinning author and blogger. Achieving rapid improvement in office, service, and technical environments ebook written by karen martin, mike osterling. Achieving rapid improvement in office, service, and technical environments crc press book kaizen events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performancelevel results. Kaizen event implementation the manual industrial lean. Act as a single source of truth for learning the principles and completing the deliverables of. Only 100 more kaizen templates to go before december 31, 2008. There are many different ways that a kaizen event can take place depending on the type of company, what system it is being used as a part of, and more. Kaizen events are an effective way to train organizations to break unproductive. Achieving rapid improvement in office, service, and technical environments, authors karen martin and mike osterling provide a practical howto guide for planning and executing kaizen events in nonmanufacturing settings, and conducting postevent followups to sustain the improvements made.
Achieving rapid improvement in office, service, and technical environments, authors karen martin and mike osterling provide a practical howto guide for planning and executing kaizen events in nonmanufacturing settings, and conducting post event. Making the kaizen event even more kaizen like in its makeup is the direction of this writing by geoffrey l. Pivotal resources can customize the event to client requirements, as well as objectives. We hope this quick overview of the kaizen event gave you a general understanding of what a kaizen event is, how to prepare for one, how to hold one, and how to follow up after a kaizen event. Achieving rapid improvement in office, service, and technical environments. We have found that often the difference between a successful kaizen event and one that fails is the preevent planning phase. Interestingly, kaizen as an action plan is exactly what develops kaizen as a philosophy. It provides the necessary transformational jumpstart, momentum, organizational learning and engagement, and sustainable, stepfunction improvements. Your activity history in kaizen events sort of supports this you say they are getting shorter that is, a smaller batch of activities and shorter the better. There are many different benefits of kaizen events, which is why they are so popular in many facilities. These excelbased tools are very useful for planning and executing kaizen events and conducting post event followup. Kaizen events are traditionally shortterm brainstorming and implementation sessions intended to improve an existing process.
Achieving rapid improvement in office, service, and technical environments with cdrom 1 by martin, karen, osterling, mike isbn. Achieving rapid improvement in office, service, and technical environments, authors karen martin and mike osterling provide a practical howto guide for planning and executing kaizen events in nonmanufacturing settings, and conducting post event followups to sustain the improvements made. Kaizen event types, examples, agenda and checklist dr. The systemic use of kaizen events establishes the technical and cultural foundation for principledriven kaizen the powerful combination of kaizen events and daily. This book will be of great benefit to any leader in the planning of kaizen events, and i plan to purchase a copy for each of our managers and lean facilitators.
To purchase this ebook for personal use, or in paperback or. This is the spanish version of the cd that accompanies the kaizen event planner. It relies extensively on the knowledge and experience, as well as the creativity and practical capability, of the participants in the event. Act as an easy to use kaizen event reference guide usable by anyone and easy to understand at a glance 2.
For example, planning, pre event, event and post event. If you have examples of kaizen events aka rapid improvement events or rapid process improvement workshops, thats really a topic for a different book and good books on kaizen events have already been written, such as the kaizen event planner. Kaizen is a concept referring to business activities that continuously improve all functions and. Most importantly, they learn how to work with one another to solve problems rapidly and in a highly effective way. A portion of these, categorized under the four kaizen event phases, are made available below.
Here in this case, planning is upstream from procurement and kaizen is. In the 1990s, professor iwao kobayashi published his book 20 keys to. A kaizen event is an action where the end result is to improve an existing process. Kaizen event team leaders successful leaders of crossfunctional, multilevel kaizen teams have a solid understanding of the kaizen event process, including pre planning, followthrough and event work strategies. Foundation, framework, and standard work for effective events.
Many of the figures are forms and templates designed for the purpose of promoting kaizen event standard work and effectiveness. Everyday low prices and free delivery on eligible orders. Masaaki imai made the term famous in his book kaizen. Achieving rapid improvement in office, service, and technical environments martin, karen on. The kaizen event planner is a practical howto guide for planning, executing. Download pdf the kaizen event planner achieving rapid improvement in office service and technical full free.
The planning section of the kaizen event checklist covers all the items needed before the event. Kaizen events are single, coordinated, events designed to make some type of improvement over a set period of time. A multiphase approach on event planning, execution, and followthrough. Employees, managers and even clevel owners get together to map out existing processes, discuss ways these processes can be improved and determine action items within the scope of the operators. Kaizen creates a culture of continuous improvement lean. The kaizen event planner is a practical, howto guide for planning and executing kaizen events in nonmanufacturing settings, and conducting postevent followup to sustain the changes made. For example all the planning in the kaizen event is a batch, it is a batch event in terms of activities and the list goes on.
Lean, i wrote in my book, is a batch destruction technique. The kaizen event fieldbooks 272 pages contain 91 figures and 16 tables. Along with this book you receive a cd containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets. There are 39 tales within the fieldbook, all based upon the experiences some successful, some not of the author and other lean practitioners and shared for the purpose of providing insight into the application of certain lean concepts. Achieving rapid improvement in office, service, and technical environments karen martin, mike osterling on. Because kaizen is usually an event in itself, discussing the meaning and implementation of kaizen in a business setting, this book is both aptly titled as well as targeted. Kaizen software gives your team a single platform from which to manage improvement. Kaizen event effectiveness is a prerequisite for lean transformation success. A kaizen event is a shortterm effort to implement small, company wide improvements. The kaizen event planner achieving rapid improvement in. Crc press ebooks are available through vitalsource. Kaizen events, sometimes referred to as rapid improvement events or kaizen blitzes, take place over a short period of time, usually a week or less. Finding time for kaizen events work overtime to recover lost production reroute production to other area perform the event over a weekend run the event early in a production period finish period production early and then run the event take advantage of a. This presentation guide provides a stepbystep guidance to the planning, preparation and conducting a kaizen event.
Theyll set up a kaizen event using a template configured by your improvement coaches, categorize and prioritize it as needed, and then use kainexus as the common place to discuss the event. The kaizen event planner achieving rapid improvement in office. Some common examples of what can be done through an event include. It should include the people involved in the event as well as team members and sponsors. Communicating the right information to the right people. When kaizen is applied as an action plan through a consistent and sustained program of successful kaizen events, it teaches employees to think differently about their work.